Hello,
I have following problem in my SharePoint Foundation 2013 environment.
I was able to modify Office documents located in my SharePoint sites without problem. I open documents directly from Internet Explorer (version 11) or from “Explorer view”.
Suddenly, without specific action, I have now the following message when I open office document from Internet Explorer and next click “Edit document” in Word or Excel :
A problem occurred while connecting to the server. If the problem continues, contact you administrator.
After many tests, I note that this problem occurs only in specific libraries in SharePoint sites.
For example :
•
file#1 in library#1 works fine (no problem to modify the document)
•
file#2 in library#2 doesn’t work (unable to modify document, message “A problem occurred while connecting to the server”).
•
If I copy file#1 in library#2, problem occurs on file#1 copied
•
If I copy file#2 in library#1, no problem to modify file#2 copied.
I don’t have any problem when I opened documents from “Explorer view”.
I don’t have any problem when I opened documents from Firefox.
I have uninstall/reinstall Internet Explorer 11 but problem still occurs.
I have repair Office 2016 but problem stills occurs.
I have tried with another windows user on my computer and the problem is the same with this user.
I have tried with another computer and I don’t have this problem (so it’s not a permissions problem on SharePoint library).
My computer OS is windows 10.
It seems to be a specific problem to my computer (and only for specific locations in SharePoint sites) but I don’t’ have any other ideas to test.
Do you have any ideas to resolve my problem?
Thanks.
Regards,