Quantcast
Channel: SharePoint 2013 - General Discussions and Questions forum
Viewing all articles
Browse latest Browse all 26374

SkyDrive Pro / Groove - Cannot start after first Sync: Exception

$
0
0

I can't get SkyDrive Pro to work after a restart.

When I start SkyDrive Pro for the first time and add a couple of document libraries from an OnPrem SharePoint insallation everything is fine and synced.

After restarting the computer/SkyDrive Pro I get an Exception right away:

Faulting application name: GROOVE.EXE, version: 15.0.4454.1501, time stamp: 0x50a35f83
Faulting module name: GROOVE.EXE, version: 15.0.4454.1501, time stamp: 0x50a35f83
Exception code: 0xc0000005
Fault offset: 0x000425b4
Faulting process id: 0x1074
Faulting application start time: 0x01ce18def187c73f
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\GROOVE.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\GROOVE.EXE
Report Id: 2fa202f9-84d2-11e2-be73-028037ec0200
Faulting package full name: 
Faulting package-relative application ID: 

This exception occurs right away, just after starting the program. The only way to resolve the error is todelete all synced libraries from my local hard drive and start anew. After deleting all libraries and re-synching them from SharePoint, everything works fine. Until the next restart, then the same exception is back.

I have already re-installed (Repair install) Office as well as deleting all User Settings for SkyDrive Pro. It always is the same result: First time it works, after that only exceptions.



Viewing all articles
Browse latest Browse all 26374

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>