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Word Viewer will not open documents from Sharepoint 2013 in IE11

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I've run into an issue while trying to open documents from SharePoint 2013 after upgrading to IE11. My organization uses Word Viewer with the compatibility pack and all other Word documents (local files, intranet hosted) will open with no problems. When trying to open a Word document from SharePoint the Word Viewer will open, but the file does not. We have verified that all Windows Updates are installed. We have tried opening SharePoint in Compatibility View and Enterprise Mode. We have re-downloaded the latest version of Word Viewer and reinstalled it along with the compatibility pack. If we open the SharePoint site in Explorer view and then open a Word document it will open in Word Viewer with no problem. Excel and PowerPoint documents open from SharePoint with no problem. This is only affecting Word documents with Word Viewer. When using the full version of Word the documents open fine. Within SharePoint we have tried activating the site collection feature "Open Document In Client Applications by Default" but it made no difference. We're completely at a loss how to make this work as there doesn't seem to be much information specifically pertaining to issues with Word Viewer.


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