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Site access request alerts not being sent to specified email

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In my SharePoint 2013 deployment I can't seem to get access request alerts working correctly. I go into the site permissions for any given site, enable access request and set an email address. When a user requests access an email is never sent to the address i specified. Because of this site administrators have to constantly go into the site settings and check if there are any access requests and approve or deny them. I have checked my Exchange server logs and no email ever reaches it so it appears the alert is never generated. Other outgoing emails such as alerts on libraries do work correctly. 

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