Sharepoint 2007 platform, 32 bit windows 2003
Office 2010 on user desktop, 32 bit windows xp
User with contribute privleges browses to a SP 2007 Doc Library which has major versioning turned on and which requires check out to edit.
They click on a document just to read it. It is not checked out when they click.
They view the document. They do not try to make changes. They do not click on the "stripe" that says check out if you want to make changes.
They close the window and go on about their business.
They get contacted by users, asking them to check the document back in because a change is needed.
However, they did not check the document out to begin with. When they return to the library, it shows up as them having the document checked out.
They insist that they did not check the document out. I have asked them whether they can demonstrate the use case to me so that I can attempt to replicate.
If this only had happened once, I would think it was an issue with something the user had done. However, I have 3 different users reporting the same sort of thing, and who are reporting that it is happening to them enough times to be a nuisance.
So far, no one has been able to duplicate it for me.
Any ideas?