I have a user who is receiving the above error when she tries to access Word documents in sharepoint. Any other office products such as Excel seem to work properly. It is also not an authentication issue as she can log into another computer and use said feature. The issue seems to span profiles as well as browsers; would anyone have an idea what is going on?
I should also note that this is an x64 system running on W7 Enterprise 64-bit. Silverlight 5 is also installed and working properly.