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Can't Open Documents using Desktop Applications

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When trying to open Office documents from a SharePoint 2013 document library, I'm getting a "The webpage cannot be displayed" error.  The computer is running Windows 7 with Office 2010 enterprise on it.  The error above is what happens from IE 9.  I also checked with Chrome and Firefox and neither of them can open the documents either.  From my XP machine with Office 2010 enterprise, this functionality works fine in all 3 browsers. 

The page that cannot be found has a URL format like:
excel:ofe|u|http://domainname/sitename/libraryname/documentname.xlsx

I've tried all the browser troubleshooting steps from 2010 that I know:

  • Using 32-bit IE
  • Cleared all internet temporary files and cookies
  • Reset Internet Explorer
  • Ensured the SharePoint OpenDocuments Class Program in IE was enabled
  • Checked the Security zone and made sure the site was local Intranet (and Medium-Low)
  • Repaired the Office 2010 installation

And I still can't open documents.  Any other ideas?

Thanks. 


Nick Hurst


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