Hi all,
I have a weird problem with Sharepoint MOSS 2007, it just stopped sending emails and alert notifications to all users from all sub sites. The only thing that I did was I disabled the workflow auto cleanup (it deletes workflows older than 60 days) from Central administration > Operations > Timer job definitions. But on that same day and the following day after this change emails and alerts were being sent the same.
I checked the below steps but still no emails and alerts are being sent:
- Checked all timer definitions from Central administration and all are enabled
- From timer job status all jobs are succeeded and 100% as progress
- Stopped the OWSTIMER.exe process and cleared the Sharepoint cache (xml files) from C:\Documents and Settings\All Users\Application Data\Microsoft\SharePoint\Config\ and modified the cache.ini file to 1 but still no email are being sent
- I run Stsadm.exe-o getproperty -url http://problemsite -pn alerts-enabled and the output was <Property Exist="Yes" Value="yes" />
- I run stsadm.exe -o getproperty -url http://ProblemSite -pn job-immediate-alerts and the output was <Property Exist="Yes" Value="every 5 minutes between 0 and 59"/>.
- From the Sharepoint database I run this command select * from eventcache where EventData is not null and it returned 15 rows
- I also did iisrest –stop and start
- I also rebooted the server
- Outgoing email settings are set correctly from Central administration
- From Sharepoint server I sent an email from command prompt and I received it
After following all above steps we still cannot receive alerts, notifications, welcome message when a user is added to the site apart it is now taking extremely long.
Any ideas please?